Ways to Use Community

Brand Awareness Campaign

A company can use Communities to raise awareness about its new product line. The company created a new group channel specifically for this campaign, and regular posts are made featuring images, GIFs, and embedded videos showcasing the products. Invitations are sent to customers and potential clients to join the community and participate in the discussion. This strategy utilizes Group Channels, Posts, Video Embedding, and Inviting Members.

Customer Support Forum

A software company uses Communities to provide customer support. Different group channels are set up for different software modules. Customers post their queries or problems in the respective channels, and the company's support team responds promptly, including video tutorials and document attachments when necessary. The Home Timeline keeps all members updated on ongoing issues and their solutions. The company can also use this community to invite new users. This case employs Group Channels, Posts, Attachments, Home Timeline, and Inviting Members.

Education/Training Program

An online education platform can use Communities to deliver its courses. Different group channels are set up for different courses or topics. The instructors can create posts for each lesson, embed videos, attach lesson materials, and start discussions. Students can ask questions or discuss the material in the comments. The Home Timeline helps students to stay updated on new posts and ongoing discussions across different channels. This scenario leverages Group Channels, Posts, Embedding Videos, Attachments, Comments and Likes, and Home Timeline.

Internal Communication for Businesses

A company can use Communities to facilitate internal communication. Various group channels are created for different departments or project teams. Team members create posts to update their progress, ask questions, share relevant materials, etc. The Home Timeline ensures everyone stays updated on what's happening in other teams or departments. The company also can invite new employees to the relevant groups. This situation combines Group Channels, Posts, Attachments, Comments and Likes, Home Timeline, and Inviting Members.

Community Engagement for NGOs

A non-profit organization can use Communities to engage with its community of supporters and volunteers. Various channels can be created based on different programs or causes. The organization can post updates, share stories, ask for feedback, or start discussions related to their work. Supporters and volunteers can respond with comments or likes, share their thoughts, and spread the word. This application utilizes Group Channels, Posts, Comments and Likes, and Home Timeline.