Migrating Members from Existing Communities
Transitioning to Communities from an existing platform is a straightforward process.
- Create a group within Communities, ensuring the group name matches or aligns with your existing platform.
- Configure the branding of the group to maintain consistency with your previous platform. This includes selecting the same custom domain and group name you have used before.
- To facilitate a smooth transition, sending welcome emails to your existing clients, notifying them about the move to Communities, and inviting them to join the new group are recommended.
- As a welcoming gesture to new members, pin a post in the group that provides a warm introduction and sets the expectations for their participation.