Step 2: Submit Branded Mobile App to HighLevel

The branded client portal and community app is an add-on service that allows you to customize the mobile app according to your preferences, including the app name, icon, and colors.

Note: There is a monthly subscription fee for the Mobile App plus fees to register your mobile app with Apple and Google.

Step 1: App Icon or Logo

The App Icon Image will be used to create the app icon that appears in the app drawer, loading screens and on various store listings.
The Image needs to be uploaded only in PNG format with resolution 1024 X 1024

Step 2: In App Images

You can add custom carousel to help guide first time users through the experience in the Mobile App.
Edit each carousel description.
Images need to be uploaded in SVG format with dimension 392 X 440
You may create the images in Canva and download as a SVG file.
Here is the example of what I submitted. I cannot say I love it.
- https://canva.link/tzq2gkhyf0mu4y3

Step 3: Create Play Store Graphic

Play Store Graphic is used to depict your branding in google play store.
Required dimension is 1024 X 500 In PNG Format

Step 4: Submit to HighLevel for Android and IOS Review

Once all of these steps are complete, submit the mobile app to HighLevel for review.
You will need to schedule a call to grant access to both of your Developer accounts to the HighLevel team.
Once the team has all the access, they will start developing your app and will connect with you if anything else is required.
Typically it takes 7-10 working days to get the app live if the data is submitted correctly. I would still plan for one month.

FAQ

Q: What happens after I submit the customized Whitelabel app for review and approval?

A: After you submit the app for review, the team will review the details and send it for approval to the respective app stores (e.g., App Store and Play Store). The app undergoes a standard review process conducted by the app store's guidelines. Once approved, the app will become live and accessible to users.

Q: Can I distribute the Whitelabel app through app stores other than the App Store and Play Store?

A: Currently, distribution of Whitelabel apps through the App Store and Play Store is supported`. These are the most widely used app distribution platforms, ensuring maximum reach and accessibility for your app. Our Team may not directly support alternative distribution methods.