Authorize.Net

Authorize.Net is considered a competitive payment processor due to its reliability, security, and wide range of features. It has operated for over 20 years, providing payment processing services to businesses of all sizes. Authorize.Net provides robust security measures to protect transactions, sensitive customer information, and reliable uptime to ensure smooth transactions. Additionally, Authorize.Net offers features such as recurring billing, mobile compatibility, and integrations with popular e-commerce platforms.

Requirements to use Authorize.Net

Authorize.net can accept transactions from United States, Australian, and Canadian merchants.

Currencies supported with Authorize.net - Link

Before you can integrate Authorize.Net,  you must confirm whether you are on a browser that supports using it.

How to integrate Authorize.Net as a Payment Gateway?

1. Once you are sure you are using a supported browser and that you are operating from within one of the supported countries, you will need to acquire Live and Sandbox API keys from Authorize.net

For sandbox API keys, log into the sandbox Merchant Interface. For Live API keys, log into the Live Merchant Interface.

Click Here for more details on Sandbox vs. Live Mode in Authorize.Net.

2. Then you can proceed to Payments> Integrations>Drop the 3 API Keys you got from your Merchant Interface in Authorize.Net. 

You can input the Live API Keys in the Live fields.

And you can input the Sandbox API Keys in the Sandbox Fields.

Once inputting the desired API Keys, click on the Save Button.

3. It will show you a quick prompt asking whether you want to make Authorize.Net  your Default Payment Gateway.

Clicking on Cancel will still integrate Authorize.Net but will not make it the Default Gateway.

Clicking on Confirm will integrate Authorize.net and make it the Default Payment Gateway.

Side Notes for using Authorize.Net

If Authorize.net is connected and set as the default gateway, other product areas like memberships and SAAS payment links will continue to process payments using Stripe. 

If there are recurring subscriptions/pending transactions with Stripe, they will continue to run as is until the Stripe connection is in place. We encourage you not to disconnect any gateway. Defining the default gateway will run new transactions through the desired choice and keep the existing subscriptions running through Stripe and PayPal integrations in place.

Click here for the link to Authorize.Net's FAQ section.

Test cards for Authorize.net integration. 

Expiry Date can be any future date, and any 3/4 digits value can be the CVC: 

4007000000027 (Visa)

4012888818888 (Visa)

4111111111111111 (Visa)

370000000000002 (American Express)

5424000000000015 (Mastercard)

2223000010309703 (Mastercard)

2223000010309711 (Mastercard)

6011000000000012 (Discover)

3088000000000017 (JCB)

38000000000006 (Diners Club/ Carte Blanche)

FAQ

What will change in the reporting of transactions done with Authorize.net? Where will I be able to keep track of all payments?

There will be no change in the Orders/Subscriptions/Transactions reporting. All the payments done via Authorize.net will be available under Payments ➝ Transactions. 

Also, there will be no change in the functioning of workflow triggers/attribution associated. All the functionalities will work the same with Authorize.net.

Where will I be able to find the subscriptions created via Authorize.net? I cannot relate to the subscription status defined on the Subscriptions page.

All subscriptions created on the order forms can be tracked under Payments ➝ Subscriptions. 

The following list represents subscription statuses and their inferences: 

Pending - When held for merchant review due to FDS

Trial - Subscription is in trial mode

Active - Last payment was made, and there is an upcoming payment as well

Expired - All the subscription payments have been completed, and the subscription no longer exists

Canceled - The merchant canceled the subscription using the Cancel action, and no further payments are to be processed.

Unpaid - The last payment for the subscription was not paid successfully. The subscription is ongoing, but the final payment was unsuccessful.

Cancellation will be possible for the subscriptions according to the status: 

Cancel Action is provided only against those subscriptions which are created on Authorize.net. Cancellation of subscriptions for Stripe and PayPal will be added soon. 

The following flow describes the handling of subscription statuses and payment retry logics in case of a subsequent payment failure :

• If the first subscription payment is successful while purchasing the subscription on the order form, the subscription will move into the active state
  • It can also move into the trial status if there is a trial period attached to the recurring product
• The subscription will remain active until every recurring payment is made successfully for the subscription and will move to "Expired" after the completion of payments.
• If the credit card expires for the end customer in the middle of the subscription, the payment requires authentication from the end customer, or the last payment didn't go through successfully; the status will move over to "Unpaid."
  • The payment will be attempted two more times after 24 hrs each. The status will remain "Unpaid."
  • The subscription will remain in the Unpaid state and will attempt the following subsequent transactions, each with two retries. 
  • The next subsequent payment will also be attempted, and if any payment becomes successful, the subscription will move into "Active." Else will stay with "Unpaid" status.
  • The subscription status will move to "Expired" after all the retries have been made for the last transaction.
• If the merchant disconnected the gateway account and there is an ongoing subscription, the transaction cannot be processed;  hence the subscription will move to unpaid. The retry attempts will continue according to the retry logic.

How do I Cancel/End a subscription created via Authorize.net? I am not able to do so in the merchant portal.

Subscriptions created using Authorize.net can be canceled within the Subscriptions page using the

'Cancel Subscription' Action.

We do not create subscriptions using the Automatic Recurring Billing of Authorize.net; hence, only transaction charges corresponding to a subscription will be visible in the merchant portal. 

Will I be able to refund transactions as well within the application itself?

No, we do not have the refund functionality within the application. It would be best if you used the merchant portal for refunding transactions.

I am using FDS filters with Authorize.net to hold transactions for review if the address is not submitted, the card code is not submitted, etc. Is the system compatible with handling those cases?

Yes, If you hold transactions submitted on order forms for review based on FDS filters. In that case, your transaction will be held for review (or declined as per the setting that you have configured) and will be visible in your merchant portal. Additionally, the corresponding status will be updated on the Transactions page. When you approve or decline the transaction.

Regarding recurring invoice payments/calendar appointment booking payments, we treat the transaction as declined and do not book the calendar appointment or schedule the auto payment, since it introduces complications regarding when the business owner will approve the payment.

Does Authorize.net work for membership checkouts?

Yes, Authorize.net is available for membership checkouts